Training Programs

The Coaching Counseling & Corrective Action Leaders Guide is a Best Practices, due-process corrective action system. It ensures uniformity with an easy-to-navigate User’s Guide, provides sample warnings, and offers step-by-step guidelines for Supervisors. This system promotes fairness for employees, establishes clear management guardrails, eliminates surprises, and ensures legal compliance. Labor attorneys have praised it as one of the most well-thought-out and legally compliant systems available. UPON PURCHASE – you will receive a Leader's Guide that includes a Cover Sheet, Table of Contents and 10 Sections: including a sample policy, SOP, Required Recordkeeping, and Individual step-by-step directions on how to effectively use Coaching and Counseling.  Also covered are individual sections on Verbal, Written, and Final Warnings (with sample documents).  Additional sections: How to handle Terminations if they become necessary, and Conducting Internal Investigations.  Lastly, we include Appendices on 1) Protected Groups & Actions, 2) Post Termination inquiries (How to handle References and Unemployment Claims), 3) Legal Terms, 4) State-by-State Final Paycheck Requirements, 5) Sample Forms & Documents in Word or Excel, and 6) An optional Termination Appeal Process.  YOU CAN EASILY MODIFY THESE MATERIALS FOR FIT WITH YOUR COMPANY & USE IMMEDIATELY.    ON DAY OF TRAINING – we will cover how to use the above in an interactive session that will include exercises.  You will also receive a copy of the PowerPoint presentation (RA1) and four exercises (RA 7, 8, 9, and 10) to be used in the presentation.  Attending the presentation and with all materials provided, you would be equipped to implement the Coaching, Counseling and Corrective Action Process - and train others at your facility in its use. REQUIRED EQUIPMENT ON DAY OF TRAINING – Participants will work with the materials above provided upon purchase.  At the beginning of our training session, participants will also follow along and engage with a presentation and exercises.  Participants should arrive with a fully charged Laptop, or Tablet.    See our calendar for schedule of classes, or contact us to host at your site.  Train-the-Trainer and Licensing opportunities available.  

This is a Best Practices training module designed to assist HR, Internal Audit Personnel, and Security Professionals in refining investigative skills. Participants will also be trained in components of an effective witness statement. Includes how to address reluctant and hostile witnesses. Introduces techniques used by the CIA and FBI to get to the bottom line. This program has been used with success and reviews positive. Truly a value-added, Best Practices training opportunity. Actual class time 2.5 hours. This training module uses a combination of Excel, PowerPoint, and Word. UPON PURCHASE - Participants will receive:

• KeystoneHR's Internal Investigation Policy (MC54-2 pages),
• Internal Investigations SOP (MC55- 6 pages), and a
• Sample witness statement (RA4).

YOU CAN EASILY MODIFY THESE MATERIALS FOR FIT WITH YOUR COMPANY & USE IMMEDIATELY.    ON DAY OF TRAINING – we will cover how to use the above in an interactive session that will include exercises.  You will also receive a copy of the PowerPoint presentation (RA3) and exercises (RA 5 & 6) to be used in the presentation.  Attending the presentation and with all materials provided, you would be equipped to implement the Effective Investigations - Getting to the Truth Training Module - and train others at your facility in its use. REQUIRED EQUIPMENT ON DAY OF TRAINING:  Participants will work with the materials above provided upon purchase.  At the beginning of our training session, participants will also follow along with an interactive presentation that includes exercises.  Participants should arrive with a fully charged laptop, or Tablet.   See our calendar for schedule of classes, or contact us to host at your site.  Train-the-Trainer and Licensing opportunities available.