At KeystoneHR, we strive to provide exceptional HR consultation services to our clients. If you are not completely satisfied with our services, we offer a refund and return policy to ensure your peace of mind.

1. Refund Eligibility:

• Refunds may be requested within 15 days of the initial consultation service.
• To be eligible for a refund, you must provide a valid reason for your dissatisfaction with our services.

2. How to Request a Refund:

• To request a refund, please contact our customer support team at info@keystonehr.com and provide details of your request.
• Our team will review your request and determine your eligibility for a refund based on our refund policy.

3. Refund Process:

• Once your refund request is approved, we will process the refund within 15 days.
• Refunds will be issued via the original method of payment used for the initial consultation service.

4. Return of Materials:

• If applicable, any materials or documents provided to you as part of the consultation service must be returned to us upon request.
• You are responsible for the cost of returning any materials to us.

5. Non-Refundable Services:

• Please note that certain services may be non-refundable, such as customized consultation packages or services that have already been provided or completed.

6. Changes to Services:

• We reserve the right to make changes to our services, including pricing, at any time without prior notice.
• Any changes to services will not affect the terms of this refund and return policy for services already rendered.

7. Contact Us:

• If you have any questions or concerns about our refund and return policy, please contact us at info@keystonehr.com. Our customer support team is here to assist you.

8. Agreement to Terms:

• By using our HR consultation services, you agree to abide by the terms of this refund and return policy.

Thank you for choosing KeystoneHR for your HR consultation needs. We value your satisfaction and are committed to providing you with the highest level of service.